1777ad Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 1777ad collects, uses, and protects your data.
This Privacy Policy ("Policy") applies to all users of the 1777ad platform. By visiting this website or using our services, you are considered to have agreed to the terms of this Policy. We treat your privacy as our highest priority and keep your data secure using SSL encryption and modern security technology.
1. Types of Information Collected
When you register and use services on the 1777ad platform, we may collect the following types of personal information:
- Identity Information: Your full name, date of birth, and national ID number (where applicable).
- Contact Information: Email address and mobile number.
- Financial Information: bKash, Nagad, or Rocket account numbers and transaction details (card numbers or PINs are never stored).
- Technical Information: IP address, browser type, device information, and access date and time.
- Usage Information: Analytical data about your activity on the platform, betting history, and game preferences.
- Cookies and Tracking Data: Browser cookies, session data, and information collected to improve the user experience.
We do not collect sensitive information such as religious beliefs, political opinions, or health-related data.
2. How Information is Collected
We collect information in several ways, including:
- Directly Provided Information: Information you provide yourself when filling out registration forms, updating your account, or contacting customer support.
- Automatic Collection: Information automatically collected through cookies, log files, and similar technologies when you visit our platform.
- Through Third Parties: Information received from authorised third-party services for identity verification or fraud prevention.
No personal information is collected from individuals under 18 years of age (or under 21 for our platform). If we confirm that information from a minor has been collected, it will be deleted immediately.
3. Purpose of Using Information
1777ad uses your personal information only for legitimate and transparent purposes:
- Account registration, verification, and management.
- Processing financial transactions including deposits and withdrawals.
- Providing 24/7 customer support in Bengali.
- Taking security measures to prevent fraud, money laundering, and misuse.
- Monitoring risky usage in accordance with responsible gaming policy.
- Improving services, fixing bugs, and enhancing platform performance.
- Meeting applicable legal obligations.
- Sending bonus, offer, or promotional messages based on your consent.
Your information is never sold or rented to third parties.
4. Disclosure and Sharing with Third Parties
In limited and specific circumstances, we may share your information with the following parties:
- Payment Processors: Service providers facilitating bKash, Nagad, Rocket, and bank transfers — solely for completing transactions.
- Identity Verification Services: Authorised organisations for completing the KYC (Know Your Customer) process.
- Technology Service Providers: Secure third-party technology partners who assist in operating the platform.
- Legal Authorities: When disclosure is required by court order, investigation, or legal obligation.
Before sharing information with third parties, we sign confidentiality agreements (NDA / DPA) and ensure they maintain equivalent security standards.
5. Data Protection and Security Measures
1777ad uses industry-standard security technology to protect your information:
- SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
- Data Encryption: Stored sensitive information is protected through encryption.
- Access Controls: Only authorised staff have access to the information they need.
- Firewall and IDS: Advanced firewalls and intrusion detection systems to prevent cyber attacks.
- Regular Audits: Routine security reviews to ensure the effectiveness of security measures.
- Data Backup: Regular secure backups to prevent data loss.
However, no organisation can guarantee complete security for data transmitted over the internet. In the event of any security breach, we will notify affected users as quickly as possible.
Detailed Policy
6. Cookies Policy
Cookies are small text files stored on your device when you visit our website. 1777ad uses the following types of cookies:
- Essential Cookies: Required for core website functions, such as maintaining login sessions and ensuring security.
- Functional Cookies: Remember your language preferences and other personalised settings.
- Analytics Cookies: Monitor platform usage and help with improvements.
You can control or reject cookies through your browser settings. However, rejecting certain cookies may cause some platform features to stop working.
7. Data Retention Period
We retain your personal information for as long as necessary. Specifically:
- Active Accounts: All relevant information is retained while the account remains active.
- Closed Accounts: Even after an account is closed, some information may be retained for a specified period due to legal and regulatory obligations.
- Financial Transaction Data: Retained for the period required under financial regulations.
- Log Files: Retained for a specified period for security and technical troubleshooting purposes.
Once the retention period ends, your information is deleted securely and permanently.
8. Your Rights
As a user of 1777ad, you have the following rights regarding your information:
- Right of Access: The right to request a copy of your personal information held by us.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your personal information in certain circumstances.
- Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
- Right to Object: The right to request that you stop receiving marketing messages.
- Right to Data Portability: The right to receive your information in a structured format where applicable.
To exercise these rights, email us at [email protected] or contact us via live chat. We will respond to your request as promptly as possible.
9. Privacy Protection for Minors
1777ad strictly prohibits providing services to anyone under 21 years of age. Age verification is mandatory at registration. If we confirm that a person registered while under 21:
- Their account will be closed immediately.
- All collected information will be permanently deleted.
- If any transactions have occurred, action will be taken in accordance with applicable rules.
Parents and guardians are encouraged to monitor their children's internet use and make them aware of online gaming.
10. International Data Transfers
Our servers may be located in various countries. When your information is transferred internationally, we ensure that:
- The destination country or organisation maintains adequate privacy protection standards.
- The transfer is carried out through contractual safeguards.
- Encryption is maintained during data transfer.
This policy complies with applicable laws in Bangladesh.
11. Policy Changes and Updates
1777ad reserves the right to change or update this Privacy Policy at any time. For any significant changes:
- The updated policy will be published on this page, and the date of the update will be noted at the top of the page.
- For important changes, users may be notified via email or through the platform.
- If you continue using the platform after an update, you are considered to have agreed to the new policy.
We therefore recommend that you review this policy regularly.
12. Complaints and Resolution Process
If you have any concerns or complaints about how your personal information is handled, we are committed to resolving them. The process for submitting a complaint:
- First, notify our customer service team via live chat or email.
- We will generally provide an initial response to your complaint within business days.
- For complex matters, a full resolution will be provided after the necessary investigation.
- If you are not satisfied with our resolution, you retain the right to take applicable legal action.
Contact Us
[email protected]
Support in Bengali 24 hours, 7 days a week
Contact our team directly for any privacy-related questions.
Want to Learn More?
Read our terms and conditions, responsible gaming policy, and frequently asked questions. We are committed to always working transparently on your behalf.